Privacy & Guest Information

Privacy Policy

This Privacy Policy explains how ADSIGHT LTD manages personal information when you dine with us, enquire about the venue, book a table or join our offline poker nights in the card lounge.

Privacy Commitment

ADSIGHT LTD is committed to handling your personal information with care, respect and discretion. Whether you are booking a dinner, reserving a poker table in our card lounge or organising a private poker evening, we aim to only collect the details we reasonably need and to keep them protected.

We use your information to support a smooth hospitality experience at our physical venue in Australia. ADSIGHT LTD does not operate any online poker platform, and this policy applies solely to our restaurant, card lounge and offline poker nights.

Collection of Personal Information

We collect personal information that you choose to provide when you interact with ADSIGHT LTD, including when you dine with us, join our offline poker nights, enquire about private events or contact our team.

The types of information we may collect include:

  • Reservation details such as your name, contact information, preferred date, time and party size.
  • Contact details including your phone number, email address and, where relevant, business name.
  • Preferences you share with us, such as seating preferences (for example, near the dining room or closer to the card lounge), dietary requirements or access needs.
  • Information relating to poker table reservations or poker night enquiries, such as group size, level of experience and preferred evening.
  • Details you provide when you complete website enquiry forms, email us, call us or speak to our team in person.
  • Limited technical information generated when you visit our website, such as anonymised analytics data and cookie-related information.

Where practical, you may choose not to provide certain information, but this may limit our ability to confirm bookings, reserve poker tables or respond fully to your enquiry.

How We Use Your Information

We use the personal information we collect to operate ADSIGHT LTD as a welcoming physical venue and to deliver the services you request. This includes:

  • Processing restaurant reservations and managing table allocations in the dining room and card lounge.
  • Coordinating offline poker nights, including seating at poker tables, group arrangements and hosted sessions.
  • Managing private poker evenings and other events, such as birthdays, corporate gatherings and group celebrations.
  • Responding to your questions, feedback or special requests about the restaurant, card room or specific poker nights.
  • Communicating with you about bookings, changes, confirmations and relevant pre- or post-visit information.
  • Improving our menu, service and guest flow between the dining room, bar and card lounge, based on aggregated insights.
  • Maintaining records required for business, operational or legal purposes.

We may also use your information to send you venue updates or event information where you have requested or reasonably expect such communication and can opt out of non-essential communications at any time.

Data Security

ADSIGHT LTD uses reasonable administrative, technical and physical safeguards to help protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Measures we may use include:

  • Secure reservation and enquiry systems to store booking details in controlled environments.
  • Access controls so that only authorised team members can view or update your information when needed.
  • Reasonable protections for any payment-related information handled by our trusted payment or booking partners.
  • Regular reviews of our internal processes for handling restaurant, events and poker night records.

While no method of data transmission or storage is completely secure, we aim to take reasonable steps that are appropriate for a hospitality venue focused on in-person dining and offline poker evenings.

Sharing of Information

ADSIGHT LTD does not sell or rent your personal information.

We may share your information in limited circumstances, including:

  • With trusted service providers who assist us with reservations, event coordination, payment processing, website hosting or communications, where they only use the information to perform services on our behalf.
  • With hospitality partners involved in delivering a specific event or group booking at our venue.
  • Where required or authorised by law, regulation or a valid legal process.

Any partners who handle your information are expected to apply appropriate safeguards and only use the data for the agreed purpose related to ADSIGHT LTD's physical restaurant, bar, card lounge and offline poker nights.

Cookies & Website Analytics

Our website may use cookies and similar technologies to support functionality, understand how guests use the site and enhance the overall experience when you explore our dining, card lounge and offline poker offerings.

This may include:

  • Essential cookies that help pages load and function correctly.
  • Preference cookies that remember selections such as language or basic settings.
  • Analytics tools that provide aggregated information about how visitors navigate between sections, such as the restaurant, menu, events and poker pages.

You can manage or disable cookies through your browser settings. If you choose to block certain cookies, parts of our website may not function as intended, but you can still contact our team by email or phone to make restaurant or poker night enquiries.

For more detailed information about cookies, you can also review our Cookie Policy.

Your Rights & Access

We aim to keep your personal information accurate and up to date so we can deliver a smooth experience in the dining room, bar and card lounge.

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct information that is inaccurate, incomplete or out of date.
  • Update your contact details or preferences for how we communicate with you.
  • Raise concerns about how your information is handled.

To make a request, please contact us using the details in the “Contact Us About Privacy” section below. We may need to confirm your identity before actioning certain requests and will respond within a reasonable time.

Data Retention

ADSIGHT LTD retains personal information for as long as reasonably necessary to manage reservations, events, poker nights and related enquiries, and to meet business, accounting or legal requirements.

In practice, this means:

  • Reservation and enquiry records may be retained for a period after your visit to help with repeat bookings, guest service and operational analysis.
  • Event, poker night and group booking information may be kept longer where required for business records or where follow-up discussions are anticipated.
  • Technical and analytics data is typically retained for shorter periods and may be stored in aggregated or de-identified form.

When personal information is no longer required for these purposes, we aim to delete it or de-identify it within a reasonable timeframe.